Privacy Policy

Last Updated: Wednesday 27, September, 2023

Welcome to Jaclyn Joy. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following information when you visit our website or use our services:

a. Personal Information:

  • Contact information, including your name, email address, phone number, and shipping address.
  • Payment information, including credit card details or other payment methods.
  • Order history and purchase details.

b. Non-Personal Information:

  • Technical information, such as your IP address, browser type, and device information.
  • Usage information, including website analytics and statistics.

2. How We Use Your Information

We use the information we collect for the following purposes:

a. Processing and Fulfilling Orders:We use your personal information to process and fulfill your orders, including processing payments and shipping products to your specified address.

b. Customer Support:We may use your information to respond to your inquiries, provide customer support, and address any issues related to your orders or account.

c. Communication:We may use your contact information to communicate with you regarding your purchase orders, account updates, and other transaction-related notifications.

d. Marketing and Promotions:If you have opted in to receive promotional materials, we may use your email address to send you marketing communications, newsletters, and special offers. You can unsubscribe from these communications at any time.

e. Website Improvement:We use non-personal information to analyze website performance, improve our services, and enhance user experience.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

a. Service Providers:We may disclose your information to third-party service providers who assist us in operating our website, processing payments, shipping products, and providing other services related to our business.

b. Legal Compliance:We may disclose your information to comply with legal obligations, respond to lawful requests from government authorities, or protect our rights, privacy, safety, or property.

c. Business Transfers:If our business undergoes a merger, acquisition, or sale, your information may be transferred to the new owners or operators as part of the transaction.

4. Your Privacy Choices

You have the following privacy choices:

a. Access and Correction:You can access and update your personal information by logging into your account on our website. If you need assistance, please contact our customer support.

b. Opt-Out:You can opt out of receiving promotional emails by following the instructions provided in the email or by contacting us directly.

5. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website.

7. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at:

8. Governing Law

This Privacy Policy is governed by the laws of Australia.

By using our website and services, you consent to the terms of this Privacy Policy. Please review this policy periodically for updates.

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